AASHTO, CCRL, AMRL, COE, OPR… what do these
acronyms have in common? Each is an organization or process in F&R's
continuing commitment to quality. Whether it is our geotechnical,
environmental, or materials testing services, the recommendations
depend on the consistency and accuracy of measurable data. The
measurements, in turn, depend on the methods, and our equipment and
personnel. To assure the inter-related processes, the acronyms
represent the organizations that F&R turns to.
Now what do they mean?
AASHTO: American Association of State Highway and Transportation
Officials
CCRL: Cement and Concrete Reference Laboratory
AMRL: AASHTO Materials Reference Laboratory
COE: U.S. Army Corps of Engineers
OPR: F&R's Internal "Office and Peer Review" Program
F&R submits its laboratories to bi-annual inspections by the CCRL,
AMRL, and the COE, including annual participation in reference
sample programs. These inspections are a verification of equipment,
methods, training and documentation.
Combined with F&R's "Quality System Manual", the resulting effort
maintains F&R's accreditation by AASHTO and approval for work by the
COE. These voluntary programs allow F&R to work with the U.S. Navy,
State DOT's, the FAA, and the COE. Just as important, however, is
the verification of quality processes on all projects and for all
clients.
F&R's OPR program, in addition to ongoing internal quality assurance
audits, actively monitors office procedures as they relate to our
services. This review program is a random verification of the total
process, from proposal to final report. These programs are voluntary
and represent an annual direct cost expenditure in excess of
$200,000. This amount does not include the hundreds of hours spent
internally for preparation, continual training and monitoring. The
costs, however, are minimal when compared to the benefit of knowing
the validity and accuracy of our effort.
Those acronyms? To F&R, they are a commitment to quality service. To
you, they are an assurance of that commitment.
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